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CRM Science Blog
Browse through our articles or select a topic below.

Harnessing the Power of AI with Salesforce Einstein 1
Salesforce incorporated AI into their CRM with the release of Einstein in 2016, placing them at the forefront of AI technology. AI is...
CRM Science
Mar 19, 2024

Why You Should Embrace AI Cloud and Einstein GPT
The digital age has seen a surge of innovations, each promising to redefine how businesses operate. Among these, AI Cloud and EinsteinGPT...
CRM Science
Oct 24, 2023

Generative AI and Salesforce: Transforming Business Processes with Innovative AI Solutions
By exploring generative AI, a cutting-edge technology, Salesforce aims to revolutionize various business processes such as data analysis,...
CRM Science
May 9, 2023

Check Your Sales Cloud Einstein Readiness
*Updated May 3rd, 2023, from a previously posted blog. First released in the Summer ‘17 release, Salesforce released the Sales Cloud...
CRM Science
May 3, 2023

Six Future-Is-Now Salesforce AI Facts You Should Know
Artificial intelligence is impacting the way we live. Here are 6 facts you should know about Salesforce AI (a.k.a. Salesforce Einstein).
Nick McMullen
Mar 12, 2021

How Salesforce Einstein Lead Scoring Works
Salesforce Einstein Lead Scoring works by using artificial intelligence (AI) to identify top leads and predict likely sales conversions.
CRM Science
Dec 11, 2020

Building a Salesforce Experience Cloud Portal for Senior Living
CRM Science empowered senior living residents and streamlined business practices using Salesforce Experience (Community) and Service Clouds.
CRM Science
Nov 18, 2019

Boosting Client Engagement with Salesforce AI Technology
Salesforce Financial Services Cloud leverages artificial intelligence to deliver personalized client experiences.
CRM Science
Aug 15, 2019

Key Notes from Dreamforce 2018: Einstein
With more than 50 million smart speakers in US homes, Einstein Voice was the new feature du jour at Dreamforce '18. Fully named,...
CRM Science
Oct 10, 2018


CRM Science Goes Live from the Salesforce Incubator with Rebecca Vogels (Week 20)
It's the second to last week at the Salesforce Incubator, Rebecca Vogels from UserSnap has taken charge and will be interviewing Ami...
CRM Science
Sep 28, 2017
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