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CRM Science Blog
Browse through our articles or select a topic below.


CRM Science Goes Live from the Salesforce Incubator (Week 19)
This week Ami Assayag is joined by Mike Kreaden, Start-up Relations at Salesforce, and Marco Casalaina, VP Product Einstein at...
CRM Science
Sep 15, 2017
Einstein Vision (Predictive Vision Service) - GA
Unlike other prediction services, Einstein Vision (MetaMind.io), provides predictive analysis using image recognition and deep-learning...
CRM Science
May 24, 2017
Einstein Predictive Sort
“Predictive Sort” is another way of saying predictive product recommendations. Machine learning is used to help personalize a shopping...
CRM Science
May 24, 2017
Einstein Data Discovery
Let Einstein reach into your Wave data sets to further reveal through visualizations previously undiscovered trends and themes. Using...
CRM Science
May 24, 2017

AI is Here: What You Need to Know Today
Artificial Intelligence, or AI for short, has been a topic of conversation, research, and action movies for decades. Whether it’s HAL...
CRM Science
May 24, 2017
Account Insights
Learn how changes at the account level of your customers affect Opportunities in the pipeline. (Lightning Experience)
CRM Science
May 21, 2017
Opportunity Insights - Spring '17
Opportunity cycle predictions and identification of critical process moments, using metrics like customer sentiment, competitor...
CRM Science
May 21, 2017

Einstein Lead Scoring
Overview Part of Sales Cloud Einstein, Einstein Lead Scoring (formerly Predictive Lead Scoring) helps you identify likelihood of...
CRM Science
May 21, 2017
Automated Activity Capture - Spring '17
Simplify Activity logging by bridging the gap between your records, calendar, and email to to automatically log activity, monitor for...
CRM Science
May 21, 2017
Smart Email Matching (Beta) - Summer '17
Smart Email Matching is a feature to foster better Opportunity Contact Role suggestions as a result of enhanced matching of email...
CRM Science
May 21, 2017
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