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CRM Science Blog
Browse through our articles or select a topic below.

6 Salesforce Service Cloud Features that are Essential to Customer Service Operations
Here are six key Salesforce Service Cloud features that really resonate with CRM Science clients.
CRM Science
Sep 14, 2020

3 Salesforce Customization Examples that Enhance User Experiences
Here are three easy ways to customize the Salesforce Lightning user interface (UI) to prioritize user experiences (UX).
Philip Bolognini
Aug 25, 2020

Salesforce Events 2020: Virtually Accessible to All
In this article, you can find links to sessions from Salesforce 2020 events that have passed and find information about upcoming events.
CRM Science
Aug 6, 2020

How to Conduct Security Checks Before Submitting Apps to the Salesforce ISV Team
Here’s how PDO partners test Salesforce apps for compliance with industry security standards before submitting the apps to the Salesforce IS
Matt Scheer
Jul 27, 2020

How to Properly Plan and Execute Salesforce Quality Assurance Testing
Salesforce Quality Assurance (QA) can make or break a successful project deployment. Here are best practices for Salesforce QA Testing.
CRM Science
Jul 24, 2020

New Features and Improvements in the Salesforce Summer ‘20 Release
The Salesforce Summer '20 Release includes enhancements and new features for nearly every Salesforce Cloud. Here are some of our favorites.
CRM Science
Jun 16, 2020

Freezing Salesforce User Accounts & Freezing in Bulk
Freezing Salesforce user accounts is different than deactivating them. Learn the how to freeze single and multiple Salesforce user accounts.
Mike Katulka
Jun 12, 2020

How Salesforce Developers Handle Errors with Try, Catch, & Rollback Best Practices
When Salesforce devs are working with Apex and Visualforce, try/catch blocks provide a strong defense in finding resolutions for exceptions.
Mike Katulka
May 20, 2020

Salesforce Logins for Continuous Integration and Delivery
Continuous Integration and Continuous Delivery (CI/CD) development team processes used to test/deliver code in the fastest and safest way.
CRM Science
May 11, 2020

5 Steps to Building a Salesforce Project Management Roadmap
A Salesforce project management roadmap is a strategic alignment of your business goals and your Salesforce org capabilities.
CRM Science
Apr 27, 2020
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