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CRM Science Blog
Browse through our articles or select a topic below.

Salesforce Spring ‘21 Release: Remote Work Features and More
These are Salesforce Spring ‘21 Release features that will support remote work trends and aid in adapting to new challenges in 2021.
CRM Science
Feb 3, 2021

CRM Science COVID-19 Solution and Pandemic Management Accelerator on Salesforce
We recently built and implemented a Salesforce COVID-19 solution and Pandemic Management Accelerator for healthcare & hospitality industries
CRM Science
Feb 1, 2021

6 Game-Changing Features Exclusive to Salesforce Lightning Experience
Here are six features only available in Salesforce Lightning Experience that will have Salesforce Classic users eager to make the switch.
CRM Science
Nov 24, 2020

Salesforce Service Cloud for High-Volume Call Centers
The following is a hypothetical story to explain use cases for Salesforce Service Cloud key features at a high-volume call center.
CRM Science
Oct 30, 2020

Salesforce Winter '21 Release Features for Admins
Here are the top 5 features for Salesforce admins in the Salesforce Winter ’21 Release, plus my bonus 5 favorite features.
CRM Science
Oct 2, 2020

6 Salesforce Service Cloud Features that are Essential to Customer Service Operations
Here are six key Salesforce Service Cloud features that really resonate with CRM Science clients.
CRM Science
Sep 14, 2020

Acts Retirement-Life Communities Harnesses Salesforce to Address Covid-19 Challenges
Acts Retirement-Life Communities harnesses the power of Salesforce with support from CRM Science to overcome COVID-19 challenges.
CRM Science
Jun 17, 2020

Freezing Salesforce User Accounts & Freezing in Bulk
Freezing Salesforce user accounts is different than deactivating them. Learn the how to freeze single and multiple Salesforce user accounts.
Mike Katulka
Jun 12, 2020

How Salesforce Developers Handle Errors with Try, Catch, & Rollback Best Practices
When Salesforce devs are working with Apex and Visualforce, try/catch blocks provide a strong defense in finding resolutions for exceptions.
Mike Katulka
May 20, 2020

Salesforce Logins for Continuous Integration and Delivery
Continuous Integration and Continuous Delivery (CI/CD) development team processes used to test/deliver code in the fastest and safest way.
CRM Science
May 11, 2020
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